Frequently Asked Questions
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If you received a notice about this settlement by email or mail, RCN Telecom’s records indicate you are eligible for a cash payment or (if you’re a current customer) a bill credit at your option, from the Settlement because you were a subscriber to RCN broadband Internet service who was charged and paid a late fee for that service.
You received an email or postcard notice because you have a right to know about the proposed Settlement of this class action lawsuit, and about your options, before the Court decides whether to approve the Settlement. If the Court approves it and after any objections and appeals are resolved, an administrator appointed by the Court will make the payments that the Settlement allows.
This package (this “Long Form Notice”) explains the lawsuit, the Settlement, your legal rights, what benefits are available, who is eligible for them, and how to get them.
The Court in charge of the case is the Superior Court of New Jersey, Mercer County, and the case is pending in front of the Honorable Douglas H. Hurd, P.J.Cv The lawsuit is known as Christian Reid v. RCN Telecom Services, LLC, et al., Docket No. MER-L-315-22. The person who sued is called the Plaintiff, and the parties sued are called the Defendants.
The “Settlement Class” in this case is defined as:
All current and former customers in the United States who received internet services from the RCN Entities and who were charged and paid a late fee between August 12, 2014 and April 25, 2022.
Your receipt of an email or postcard notice indicates that you have been identified as a potential Settlement Class Member because, according to RCN Telecom’s records, you received broadband Internet services from an RCN operating company and were charged and paid a late fee for that service between August 12, 2014 and April 25, 2022.
The Settlement provides that Defendants will establish a Settlement Fund valued in the amount of up to $6,650,000. Class Members who file valid claims will receive their choice of a bill credit (if you’re a current customer) or a check or electronic payment.
Refund amounts will depend on three things: (1) whether you choose to receive a bill credit (if you’re a current customer) versus a check or electronic payment; (2) when you were a subscriber; and (3) the number of other claimants. Class Members who are current customers and who choose to receive a bill credit will receive 100% of the allocated loss (as further described below) of his or her late fees paid for Internet service during the Class Period. Class Members who are current customer and who choose to receive a check or electronic payment and Class Members who are former customers will receive 50% of the allocated loss (as further described below) of late fees paid for Internet service during the Class Period.
The allocated loss is calculated as follows: Each current or former Class Member who signed up for service after February 17, 2019 has an allocated loss of 80% of his or her late fees paid for Internet service. Each current or former Class Member who signed up for service before February 17, 2019 and who was a customer anytime on or after that date has an allocated loss of 40% of his or her late fees paid for Internet service. Each former Class Member who signed up for service before February 17, 2019 and who was not a customer anytime on or after that date has an allocated loss of 20% of his or her late fees paid for Internet service.
In the event that the Settlement Fund, net of the cost of settlement administration, attorneys’ fees and costs, and incentive award to the class representative, is not sufficient to enable the above cash payments, the per-claim payment will be decreased on a pro-rata basis.
If you are an eligible Settlement Class Member and you wish to receive a one-time refund, you need to complete and submit a Claim Form in a timely manner. The Claim Form is available here.
The fully completed Claim Form must be submitted online, or via U.S. Mail to the Settlement Administrator at Reid v. RCN Telecom, c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391. The deadline for submission of the Claim Form online or by mail is August 23, 2022. Accordingly, mailed Claim Forms must be postmarked or delivered no later than August 23, 2022, and accurately addressed to the Settlement Administrator. If you do not participate in the claims process by August 23, 2022, you will not receive any settlement benefits. You may attend the Court hearing described below if you wish, but your attendance or non-attendance will not affect your eligibility to submit the Claim Form or receive a cash payment or bill credit. You do not need to appear in Court, and you do not need to hire an attorney in this case.
The Court will hold a hearing on July 29, 2022, to decide whether to approve the Settlement. If Judge Douglas H. Hurd approves the Settlement, and after that, no appeal is taken, then you will be receiving your payment promptly. If an appeal is taken, then resolving it may take some time, perhaps up to, or more than, a year. Please be patient.
If you change your e-mail or postal address before settlement benefits are issued, you should update your information here or by sending a letter to the Settlement Administrator to ensure that you receive your bill credit or cash payment. Remember, bill credits and cash payments will be sent to the e-mail or postal addresses that the Settlement Administrator has on file, so it is important that you update these addresses if they change before the settlement benefits are distributed.
If you are in the Settlement Class definition and do not exclude yourself from the Settlement Class, and the settlement is approved and becomes final, the settlement will be legally binding on you and you will be bound by all judgments entered in the case. In exchange for the settlement benefits, you will release all claims against Defendants about the late fee issues in this lawsuit. The Settlement Agreement describes the claims you are releasing (giving up) by staying in the Settlement Class (called “Released Claims”).
To exclude yourself from the Settlement, you must send a letter by mail to the Settlement Administrator. Your request must include the following:
You must mail your exclusion request, postmarked by July 11, 2022, to: Reid v RCN Telecom, c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391
No. Unless you exclude yourself, you give up the right to sue Defendants for the late fee claims that the Settlement resolves. If you have a pending lawsuit, speak to your lawyer in that lawsuit immediately. You must exclude yourself from this Settlement Class to continue your own lawsuit. Remember, the exclusion deadline is July 11, 2022. Any exclusion request postmarked after that date will not be valid, and the sender will be a Settlement Class Member and bound by the Settlement, the Settlement Agreement, the Release, and any and all Court orders entered in this Action.
The Court decided that the law firms of DeNittis Osefchen Prince, P.C. of Marlton, New Jersey and Hattis Law PLLC d/b/a Hattis & Lukacs, of Bellevue, Washington are qualified to represent you and all Settlement Class Members. These law firms are called “Class Counsel.” Both firms are experienced in handling similar cases. More information can be obtained about these law firms, their practices, and their lawyers’ experience by contacting the following Class Counsel:
Stephen P. DeNittis,
Esq. Joseph A. Osefchen, Esq.
Shane T. Prince, Esq.
DENITTIS OSEFCHEN PRINCE, P.C.
5 Greentree Centre, Suite 410, Marlton, NJ 08053
Email: [email protected]
Daniel M. Hattis, Esquire
Paul Karl Lukacs, Esquire
HATTIS & LUKACS
400 108th Ave NE, Suite 500 Bellevue, WA 98004
Email: [email protected]
Class Counsel have pursued this lawsuit on a contingency basis and have paid all costs of the lawsuit. These attorneys have not yet been paid or recovered any of their costs associated with the lawsuit. As part of the Settlement, Class Counsel will request a payment of 33.33% ($2,216,445.00) of the Settlement Fund for their reasonable attorneys’ fees plus reimbursement of out-of-pocket litigation and costs of $5,310. Class Counsel’s petition for fees and costs will be filed with the Court no later than July 11, 2022, and may be reviewed by any interested party. The Court will make a determination of reasonable attorneys’ fees and costs at the Final Approval Hearing based on Class Counsel’s Application and responses thereto, if any. Defendants are paying the costs of this and other notice to the Settlement Class; they are also paying to administer this settlement. These notice and administrative amounts will come out of the settlement fund for benefits to Settlement Class Members. Finally, no Settlement Class Member will pay anything.
If you are a Settlement Class Member, and have not excluded yourself from the Settlement Class, you can object to the settlement, Settlement Class Counsel’s request for attorneys’ fees and costs, and/or the request for an incentive award for the Plaintiff who brought this lawsuit. To object, you must file with the Court and send to the Settlement Administrator, Class Counsel, and Defendants’ Counsel a written objection which includes the following:
a. The name of this lawsuit: “Christian Reid v. RCN Telecom Services, LLC et al.”;
b. Your full name, mailing address, telephone number, and email address;
c. State whether you are represented by counsel, and if so the identity of such counsel;
d. Provide proof of membership in the Settlement Class;
e. Contain a detailed statement of each objection asserted, including the grounds for objection and reasons for appearing and being heard, together with any evidence and documents in support of the objection; and
f. Your signature or the signature of an individual authorized to act on your behalf.
To be considered by the Court, your objection must be filed with the Clerk of the Court by July 11, 2022, and also must be mailed to the Settlement Administrator postmarked no later than July 11, 2022, with copies to Class Counsel and Defendants’ Counsel at the following addresses:
|The Court||Settlement Administrator|
Clerk of the Court
Reid v. RCN Telecom
|Class Counsel||Defendants' Counsel|
Stephen P. DeNittis, Esquire
David E. Sellinger, Esquire
Class Members may object either on their own or through an attorney hired at their own expense. If an objecting Class Member hires an attorney to represent him or her, that attorney must file with the Court and serve upon Class Counsel and Defendants’ Counsel, a notice of appearance no later than 20 days before the Final Approval Hearing.
Note that you can ask the Court to deny approval of the settlement by filing an objection, but you can’t ask the Court to order a different settlement; the Court can only approve or reject the settlement that is now before it. If the Court denies approval, no settlement payments or bill credits will be sent out and the lawsuit will continue. If that is what you want to happen, you must object. You have the right to consult with your own attorney, at your own expense, before deciding how best to proceed.
The Pleadings, the Settlement Agreement, and other papers filed in this lawsuit are available for your inspection in the Superior Court of New Jersey, Mercer County, 175 South Broad Street, Trenton, New Jersey 08608.
Additional information may be obtained on this Settlement Website. You may also contact the Settlement Administrator in writing at Reid v. RCN Telecom, c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391 . Additionally, you may contact Class Counsel, whose contact information is listed above, or visit Class Counsel’s website at www.denittislaw.com.
PLEASE DO NOT TELEPHONE THE COURT OR THE CLERK OF THE COURT.